Support and service guidance

FAQ

Customers usually want the same practical answers before they schedule service: where we work, what we repair, how urgent calls are handled, and what to expect once they reach out.

Serving Northeast WisconsinSince 2003Mobile & shop supportClear next steps
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Answers first

Common questions about service, coverage, and what to expect

What areas do you serve?

PDG supports customers across Northeast Wisconsin, with service coordinated from Pulaski.

Do you offer on-site repairs?

Yes. Many jobs are handled through mobile response when the equipment is difficult to move or easier to evaluate where it sits.

What types of work do you handle?

PDG provides farm equipment repair, portable and mobile welding, hydraulic service, preventative maintenance, fabrication, transmission-related support, and tire service.

Do you work on more than farm equipment?

Yes. Customers also call for heavy equipment, property-maintenance equipment, seasonal equipment, and a range of support machines.

What should I share before requesting service?

The machine type, the issue, your location, timing, and photos if the damage is visible are the most helpful starting details.

Do you provide emergency response?

PDG offers 24-hour service capability for urgent situations where downtime cannot wait.

Customer support discussion about equipment repair questions
Still deciding?

Use the support pages to narrow the next step

If your question is more specific, the broader support section can help you move faster. You can review service areas, equipment we work on, warranty and workmanship, and request service before you contact us.

The goal is to reduce uncertainty, not to make the process longer. Most customers only need a few practical answers before they are ready to move forward.

Need an answer now?

Ask us directly about your equipment and timing

Every service situation is a little different. If you want a quick answer tied to your machine, location, and schedule, reach out directly and we will point you toward the right next step.

Get a direct answer from PDG

Tell us what equipment is involved and what you need help with. We will respond with the clearest next step we can.

Repair support and working equipment in Northeast Wisconsin